Frequently Asked Questions

What kind of equipment do you rent?

We rent professional speakers, microphones (wired and wireless), mic stands, mixers, and audio accessories—perfect for weddings, parties, meetings, and small-to-large events.

Do you deliver and pick up?

Yes! We offer delivery and pickup services for an additional fee.

Can I pick up the equipment myself?

Yes. Clients can pick up and return gear at our agreed times. You’ll need a vehicle with enough secure space to transport the equipment safely.

Can I set it up myself?

Absolutely. Our gear is designed for easy DIY setup. Every rental comes with clear instructions, so you can follow along step-by-step.

Do you offer setup services?

Yes. If you’d rather not worry about it, we offer professional setup and teardown for an additional fee.

How far in advance should I book?

We recommend booking at least 2–3 weeks in advance, especially during wedding and event season. That said, if you’re in a pinch, reach out—we’ll do our best to help with last-minute needs, unless we are fully booked.

Do you require a deposit?

For bookings more than a month in advance, we require 50% upfront to secure your rental.

What is your cancellation policy?

• More than 48 hours before the event: full refund.

• 24–48 hours before the event: store credit equal to your payment (valid for 12 months).

• Less than 24 hours before the event: payment is non-refundable.

What if equipment is damaged or missing?

We understand accidents happen. If something is damaged or missing, we’ll review the situation fairly. Repair or replacement costs will be invoiced, and we’ll provide a detailed breakdown.

Do you provide power or extension cords?

You’ll need to make sure outlets are available and safe at your venue. We provide standard extension cords if needed, but you are responsible for ensuring adequate power supply.

What areas do you serve?

We serve the Kansas City metro area, including all surrounding cities.